The Managing Director of AMC Engineering Ltd recognises Quality Assurance is an integral part of its management function and views quality as a primary responsibility and key to good business practices. He is committed, and fully supports the implementation and development of the quality management system including continual improvement. Customer satisfaction is our primary goal.
AMC Engineering Ltd places particular emphasis on obtaining Customer Satisfaction by;
• Responding promptly and accurately to customer enquiries and contracts.
• A constant pursuit of quality, value and reliability in the services that AMC Engineering Ltd supplies to its customers.
• Constantly strive to meet customers’ expectations.
• Working closely with customers in seeking to establish highest quality standards.
• Awareness of all employees in the needs and responsibilities of quality management.
AMC Engineering Ltd Quality policy calls for continuous improvement in its quality management activities and business is conducted according to the following principles;
• Complying with all laws and regulations.
• Following a concept of continual improvement and making the best use of management resources in all quality matters.
• Communicating quality matters to employees and providing a safe working environment for all concerned in our activities.
• Identifying improvements to our products and services to keep at the forefront of our industry and enhance our customer satisfaction.